In Response to COVID-19

March 13, 2020

To our: Patients, Families, and Facility Partners,

In response to recent developments regarding COVID-19, Vantage Hospice is making a few changes to the way we provide Hospice Care. The safety of our patients and staff is our number one priority. We are closely monitoring the rapidly changing recommendations from both the CDC and CMS.

The recommendations provided thus far include limiting visitors and non-essential visits to Assisted Living Facilities, Skilled Nursing Facilities, and Personal Care Homes. This recommendation is meant to protect this vulnerable population from exposure. We have had numerous facilities that request a decrease in nursing visits and also to stop or reduce visits from non-essential providers such as our social workers and chaplains.

Vantage Hospice is focused on reducing exposure of COVID-19 to our vulnerable population. We have been closely monitoring this ever-changing situation. As a result, we have chosen to evoke our Emergency Preparedness Plan specifically for a Pandemic. This plan is detailed below.

1. Visits from non-essential staff (Social Workers and Chaplains) will be discontinued at Assisted Living Facilities, Skilled Nursing Homes, and Personal Care Homes unless an emergent need arises.

2. Initial Assessments conducted by our social workers and chaplains will be completed via phone.

3. Nursing Visits may be decreased to 1 visit every 14 days.

4. We are still available 24 hours a day 7 days a week for emergent situations or changes in condition. We are always here to support and manage our patients however, we do not want to make unnecessary visits and potentially expose our vulnerable population to this virus.

We continue to monitor the situation and are prepared to make any additional changes if the need arises.

Thank You for your support and understanding during this time,

Nicole Knight, FNP-C
Vantage Hospice

March 10, 2020

Dear Vantage Hospice Patients, Families, and Facilities:

I am sure you have heard about the Coronavirus in the media. For us, safety is always priority number one- for our staff, patients, families, and facilities. Our team is in close contact with our Medical Directors and federal agencies, including the Centers for Disease Control and Prevention, to continuously evaluate our infection control program and measures.

Source and Spread of the Infection:

  • Coronaviruses are a large family of viruses that are common in people and many different species of animals. On rare occasions an animal coronavirus can infect people and then spread between people. This is believed to be the case with COVID-19.
  • COVID-19 is not airborne

Illness Severity:

Reported illnesses have ranged from very mild (including some with no reported symptoms), including illnesses resulting in death. By far the majority of cases of COVID-19 have been mild.


For the majority of people, immediate risk of being exposed to COVID-19 is LOW

CDC Recommendations:

    • Don’t Panic!!!
    • Hand washing is the number one way to prevent the spread of illness.
    • Stay home if you are ill
    • Contact your healthcare provider if you feel you have been exposed to COVID-19.
        For more information about COVID-19 please go to Center for Disease Control and Prevention at the website listed below:

Thank you,

Nicole Knight, FNP-C